HIPAA Compliance

MDCall understands the gravity of keeping sensitive patient information secure. We maintain HIPAA compliance through robust access controls. We authenticate the identity of anyone accessing client information. All applicable activity is audited via logging mechanisms. Furthermore, we maintain confidentiality through network security and encryption.

Firewalls, anti-virus software, and intrusion detection systems protect our network and sensitive client information contained therein from the outside world. MDCall also has formal data backup and disaster recovery plans that make use of its datacenters in different geographies within the United States.

Finally, diagnostic systems ensure our infrastructure is running smoothly and notify dedicated personnel of all unexpected problems. Our support staff is available 24 hours a day, every day of the year.

Are We HIPAA Compliant If We Use Your Applications?
This is a common question presented to us. Used appropriately, all our solutions are not in violation of HIPAA regulations. We work with you to bring our expertise on the matter to bear on the solution designed for your organization.

Questions? Contact us now to discuss.