HIPAA Compliant

Compliance Guaranteed and Our data centers are SSAE-16

Secure Patient Information

HIPAA Compliant

MDCall understands the gravity of keeping sensitive patient information secure. We maintain HIPAA compliance through robust access controls. We authenticate the identity of anyone accessing client information. All applicable activity is audited via logging mechanisms. Furthermore, we maintain confidentiality through network security and encryption.

Firewalls, anti-virus software, and intrusion detection systems protect our network and sensitive client information contained therein from the outside world. MDCall also has formal data backup and disaster recovery plans that make use of its datacenters in different geographies within the United States.

Finally, diagnostic systems ensure our infrastructure is running smoothly and notify
dedicated personnel of all unexpected problems.

Our support staff is available 24 hours a day

every day of the year

Hands Off HIPAA Compliant Hosting

Working with health plans, healthcare clearinghouses or transmit healthcare information electronically, requires you to be HIPAA compliant. Ensure your company meets the standards set to guarantee the safety of your customers’ personal and medical information.

If you handle medical records, billing records or any other documents related to health care, you must host your data in a secure environment that is HIPAA compliant. You need to partner with an experienced team that can guide you to success. We provide the hardware and software configuration, systems hardening and managed services that guarantee secure and HIPAA compliant server hosting.

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HIPAA Compliance Basics

  • Data encryption
  • Log monitoring and management
  • Two factor authorization access
  • ASV internal scanning
  • Anti-virus and Malware protection
  • Application and database server isolation
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Maximum Security

  • IP reputation management
  • DDoS/DoS mitigation
  • Web application firewall
  • Unlimited firewall zones
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The Extra Mile

  • HIPAA experts on our staff
  • 24/7 customer service
  • Training opportunities
  • Comprehensive reporting tools
  • No new equipment needed
  • No setup fees
  • No contracts
HIPAA Compliant

Are We HIPAA Compliant If We Use Your Applications?

This is a common question presented to us. Used appropriately, all our solutions are not in violation of HIPAA regulations. We work with you to bring our expertise on the matter to bear on the solution designed for your organization.

Get Started with MD Call

Optimize Your Business Communications

MDCall is a service provided by IVR Technology Group

IVR Tech builds highly secure voice and text applications that are delivered within a single user experience. We offer a flexible range of services from self-service to white-glove account handling. Because we’ve placed a heavy focus on compliance-based industries, all of our applications are hosted in a platinum-grade security environment.